ebay parcel delivered but not received

Tracking got checked ~10 minutes after the 'delivery time' and immediately the outside areas were searched. The courier may have made a mistake in inserting the information into the tracking system. Tip I have this problem with ebay return. I bought something on eBay like 3 weeks ago. ebay item not received but says delivered reddit Published by on 7th January 2021 ... and it seems it was delivered … What can I do? Let the seller know your item hasn't arrived. 32 replies 2.6K views JustAnotherSaver Forumite. Ebay currently regard this as proof of delivery and (as the OP has already found) will automatically reject any claims for undelivered items if the Royal Mail code shows delivery. We'll make sure you either receive the item you ordered, or get your money back. If you'd paid using Afterpay, Afterpay will refund your card and/or adjust your repayment plan accordingly. ... 1 FedEx marked delivered but I didn't received. however you ask eBay to step in and help within this time, if … Use TAB key to navigate results. If your item has arrived, and you want to return it for a refund, you'll need to cancel your item not received case and open a return request. A signature service must be used to confirm a specific person received the parcel, same as state to state shipping. eBay makes decision based on track#, no track#, no chance. Read our seller article on, Appeal eBay's decision about a return or missing item for buyers, Let the seller know your item hasn't arrived. However, if after 3 business days the seller hasn't been able to resolve your problem, you can ask us to step in and help. If possible, we recommend trying to collect your package from the original address. The only way this could be about security is if someone broke into my smaller mailbox to get that key. eBay parcel 'delivered' yet not received. Once you've told them there's a problem, the seller has 3 business days to provide a delivery update, offer a replacement, or give you a refund. eBay judged we had to refund all to buyers including shipping cost. I also contacted the seller on Ebay, it seemed they did not have insurance or signature on delivery although I paid about 20-30 for shipping cost. The customer says 'A signature is not proof of delivery as anyone can sign for it and say it has been delivered' They can then relist the item for you to repurchase with the correct address. Some sellers may also be able to send you out a replacement item, if they have one. Next time, send a friendly message first. Ebay issued a courtesy refund of $50 for the lost of my daughter's toys set.. If the tracking for your parcel shows it as delivered but you haven't received it, you should: Check if someone else at your address has accepted it. Mail item has not arrived by the expected date. I think the disadvantages is more than the advantages as a single not received and negative feedback is a lot of damage. Parcel marked delivered but it was not received – the Wrong status. We met some experienced buyer, his was lazy to leave any message in eBay, opened case directly and claimed item not received. Lots of eBay sellers seem to think that if a buyer doesn’t pay for insurance and the package gets lost in transit, then it’s not the seller’s problem. If your item arrives damaged, doesn't match the listing description, or is the wrong item, you can return it for a refund. Something went wrong. While we are trying to save buyers money by offering free delivery. If your item has arrived, and you want to return it for a refund, you'll need to cancel your item not received case and open a return request. It usually takes 3 to 5 business days for a PayPal refund to go through. The buyer has contacted me 3 times now to say it hasnt been received & even though I replied to all of the messages straight away & told her last night I would look into what I need to do, she has opened up a case with ebay! I think the disadvantages is more than the advantages as a single not received and negative feedback is a lot of damage. Use TAB key to navigate results. I added the tracking number to Ebay and my PayPal reciept, but was frustrated to see that my money is on hold for 21 days because I am a new ebay seller (although I sold something else a week prior and didn't get this issue at all) If you and the buyer can't agree on a resolution within 3 business days, you or the buyer can ask eBay to step in and help.. All parcels were taken photos and got stamp in Post office, but it is not useful. Defects must be avoided like the plague. Thanks I posted out a parcel 1st class on the 18th Jan & have a proof of postage. How to deal with dodgy ‘Item Not Received’ buyers on eBay. If you didn't get your item, you're covered under eBay Money Back Guarantee. Same as domestic parcel tracking here. According to eBay rules, you are entitled to a refund or replacement item from the seller unless they have tracking information that confirms the package was delivered. However, I’m assuming the package will get delivered to him at some point, I think the delay is caused by the Holiday rush/COVID pandemic. You'll be able see the item's expected delivery date, and the address it's being sent to. I said we'll I was home all day that day so that's impossible. a delivery date was agreed but wasn't essential, and a second date also wasn’t met; no delivery date was agreed and a second chance to deliver was not successful; A delivery date is essential if you told the seller you needed your delivery by a specific date. If you’re still waiting on your parcel and it’s been with us for over 7 days, please let the sender know so that they can get in touch with us, and we can look into it. , in the event of a parcel can be declared as `` delivered '' though recipient. » item not received but Hermes says delivered to issue your refund your shipment was delayed, Track shipment... Ebay, opened case directly and claimed item not received message some experienced,! A seller looking to respond to an item on eBay ebay parcel delivered but not received most purchases covered... Given me the parcel that was showing delivered mentioned they delivered with credit! 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